CrowdStrike apologizes for global IT outage in congressional testimony

Faulty update from cybersecurity company grounded hospitals, airports and payment systems in July

A CrowdStrike senior executive apologized for causing a global software outage that ground the operations of hospitals, airports, payment systems and personal computers around the world to a halt in July.

Adam Meyers, senior vice-president for counter-adversary operations at CrowdStrike, testified before Congress on Tuesday. Meyers will speak to the House homeland security cybersecurity and infrastructure protection subcommittee. In his testimony, he said: “I am here today because, just over two months ago, on July 19, we let our customers down … On behalf of everyone at CrowdStrike, I want to apologize.” He will say the company has undertaken “a full review of our systems” to prevent the cascade of errors from occurring again.