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The Fairwork trio talk about their new book on the ‘extraction machine’,
exposing the repetitive labour, often in terrible conditions, that big tech is
using to create artificial intelligence
* Meet Mercy and Anita – the African workers driving the AI revolution, for
just over a dollar an hour
James Muldoon is a reader in management at the University of Essex, Mark Graham
a professor at the Oxford Internet Institute and Callum Cant a senior lecturer
at the University of Essex business school. They work together at Fairwork, a
project that appraises the working conditions in digital workplaces, and they
are co-authors of Feeding the Machine: The Hidden Human Labour Powering AI.
Why did you write the book?
James Muldoon: The idea for the book emerged out of field work we did in Kenya
and Uganda on the data annotation industry. We spoke to a number of data
annotators, and the working conditions were just horrendous. And we thought this
is a story that everyone needs to hear. People working for less than $2 an hour
on insecure contracts, work that is predominantly outsourced to the global south
because of how difficult and dangerous it can be.
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